data center technician resume

Lowered initial ticket response and update time to less than 5 minutes of customer services request. Objective : Responsible for a wide variety of tasks. Responsible for production systems' online response time. Looking for a position where I will utilize these skills, and be challenged to not only improve upon them, but learn new skills as well. Identify and replace failed internal components in servers. Data center technicians are employed by large companies and are responsible for maintaining computers and networks. Initial point of contact (phone/emails/web mail) for all customer inquiries and adhere to customer specific procedures and Service Level Agreements. Created PatchMatrix, Capacity, Cablesolve, and verified Compliance. Responsible for network backup, power outage procedures, and help desk work orders. Rack and stack, commission and decommission hardware. Conducted Physical audits in the tool crib to correct the computer inventory. Resume » Resume Examples » Technician Resume » Data Center Technician Data center technicians are an important part of support teams in organizations. What Does a Data Center Technician Do? Responded to various ticket repair request for troubleshooting, break/fix incidents, replacing internal components such as disk drives, CPU's, Memory, motherboards, power supplies, etc. Complete backup tape procedures per customer requests. Wrote SOP's for various environmental equipment such as load transfer to generator, manual chiller plant start-up and troubleshooting, hurricane preparedness, and load shed procedures. Led the Data Center Team. Responsible for supporting the coordination and implementation of new and existing data centers. Vendor interactions concerning hardware repair / replacement. Assist with technology installation, which includes setting up cabinets, racking equipment, and cabling devices. Headline : Experienced IT data center technician with emphasis on backups, monitoring and reporting. Monitor and support the enterprise wide LAN/WAN infrastructure as tier one support for network engineering staff. Assisted in large scale server migration from data center to data center. They are also expected to have troubleshooting skills, and should be able to conduct tests to identify and fix faults in a computer/network system. Entered and update trouble tickets using the Siebel ticketing system. Worked from configuration drawings and documentation to assemble IT hardware. Developed and maintained system checkouts and procedures. PROFESSIONAL Work experience. Resume Details. r/resumes: Post your résumé for critique, critique someone else's, or look for examples of résumés in your field. These are a few of my personal accomplishments. Represented data center team on the IT Change Management Board. Hire Now SUMMARY: To work in dynamic, professional and enterprising environment this will provide me with the potential for advancement and increased IT skills, decision - making responsibilities through consistent learning under the business and IT leaders. Rescue and configure servers with correct network parameters. Accurately processed tickets and communicated through proprietary support ticketing system. Maintained AS/400 ATL library. Skills : Studying for CCNA, Linux, Blade servers, Hardware, LAMP, Cisco, Networking. Skills : Operating systems, computer hardware, networking, TCP/IP, troubleshooting, Tech Support, cabling. Headline : Self- Starter, Dependable, Focused on results, and a team player with 6 years of IT experience Knowledge and understanding of but not limited to: Microsoft Windows Operating Systems Microsoft Active Directory Microsoft Office Desktop & Laptop Hardware Routers (wired and wireless) Firewalls (Cisco PIX Firewalls) Kiwi (SysLog and Cat Tools). Racked, cabled and powered network equipment, servers and blade chassis. Close. Responsible for the deployment of new infrastructure, such as routers, switches, NAS storage arrays, Firewalls, etc. Assisted in putting Apple 7 months ahead of their projected plan. This is one of the hundreds of Data Center Technician resumes available on our site for free. 3,836 Lead Data Center Technician jobs available on Work with customer and carriers to troubleshoot Wan circuits (T1, T3, MetroE). There are plenty of opportunities to land a Data Center Technician job position, but it won’t just be handed to you. Worked autonomously in providing on-site technical support to customers. Worked with senior operations manager to complete preparation work, inventory of port assignments, voice and data jack positions and connectivity status. This is a real resume for a Data Center Technician in GRAND CANE, Louisiana with experience working for such companies as Google, University Of Nebraska Medical Center, Abc Electric.

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